Question 1

What is GroupMailBox?

Accepted Answer

GroupMailBox is a Chrome extension that automatically captures leads from Facebook Group member requests. It extracts member data including names, profile links, and screening question answers, then pushes them directly to Google Sheets.

Question 2

Is GroupMailBox free to use?

Accepted Answer

Yes! GroupMailBox offers a free plan that supports 1 Facebook Group with up to 100 leads per month. Paid plans start at $29/month for more groups and unlimited leads.

Question 3

How does GroupMailBox capture leads?

Accepted Answer

GroupMailBox watches your Facebook Group admin page in the background and detects new member requests the moment they appear — no page refresh needed. It automatically grabs names, profile links, and screening answers as they come in.

Question 4

Does GroupMailBox work with Google Sheets?

Accepted Answer

Yes! GroupMailBox integrates directly with Google Sheets. With one click, you can push all captured leads to a spreadsheet, including names, profile URLs, and screening question answers.

Question 5

Is my data safe with GroupMailBox?

Accepted Answer

Absolutely. GroupMailBox only accesses data from Facebook Group member requests that you can already see as an admin. Data is securely transmitted using HTTPS and stored in encrypted databases. We never sell your data.

Question 6

Can GroupMailBox auto-approve member requests?

Accepted Answer

Yes, the Pro and Agency plans include auto-approve functionality. It includes safety delays to mimic human behavior and protect your group from spam.

Question 7

How do I connect Google Sheets?

Accepted Answer

Open the GroupMailBox side panel, click "Connect Google Account," and follow the OAuth2 authentication flow. Once connected, you can select or create a Google Sheet for your leads.

Question 8

Why aren't member requests being detected?

Accepted Answer

Make sure you are on the Facebook Group member requests page. GroupMailBox automatically activates when it detects that page. Try refreshing the page. If the issue persists, check that the extension is enabled in Chrome settings.

Question 9

Can I use GroupMailBox on multiple groups?

Accepted Answer

The free plan supports 1 group. Pro supports 5 groups, and Agency supports unlimited groups. Each group can have its own Google Sheet.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time from your account settings. Your data will be preserved, and you'll be downgraded to the free plan at the end of your billing period.

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